I have been a buyer and user of Tachodisc equipment and services for over 10 years; based on my previous experience with Tachodisc I introduced it into the business I recently joined.
The hardware & software stands up for its self – it is a must have for any business running ‘in scope’ vehicles, along with the fact that Tachodisc don’t just offer an after sales service, they offer and develop a useful and rewarding partnership.
They are always at the end of the phone and eager to come to site to discuss issues. When I first started in my current role I experienced a number of issues whilst trying to improve driver understanding of driver regulations and how the Tachodisc system helps us as a business, and the drivers, to comply with these regulations.
Tachodisc came to site and delivered training to our drivers about their system, answered questions and took away a number of points, in particular there were unanswered questions about the management of, and achieving compliance of ferry crossing regulation.
I always get an answer and as much support as needed, and together Tachodisc software has evolved and improved. Our drivers are enjoying the challenge of continually striving for compliance; meeting our zero tolerance objective.
DR & FA Ford Transport